Our state-of-the-art boarding facilities are designed and maintained to ensure your pets are safe, happy, and healthy throughout their stay.
For cats we offer luxury kitty condos in addition to regular boarding. The condos have 4 floors so your cat will have plenty of room to move around and play.
For dogs, we have 20 runs and several large, medium and small cages to accommodate every size pet. Our runs are environmentally controlled and well-kept to ensure your pet is comfortable during their stay. Your dog will be exercised and monitored by our experienced staff in the fully fenced outdoor portion of our hospital several times a day.
Leave your pets with us while you’re at work! Doggie Daycare is a great way for your dog to socialize and burn energy. Each dog’s temperament is carefully screened to ensure that they are not aggressive and all pets at doggie daycare remain safe. All dogs must be current on vaccinations and testing.
RESERVATIONS ARE REQUIRED!
24 HOURS NOTICE REQUIRED FOR CANCELLATIONS.
Good oral health is an important part of good general health for your pet. By the age of three, 80% of dogs and 70% of cats show signs of oral disease, according to the American Veterinary Dental Society.
Symptoms of dental disease may include:
The key to managing dental disease is prevention. River Road Animal Hospital recommends regular oral examinations and dental cleanings. At River Road Animal Hospital, we conduct a thorough oral exam during each wellness visit and are equipped to conduct more thorough teeth cleanings if a cause for concern is identified.
At River Road Animal Hospital, our experienced veterinarians utilize current technology to ensure our surgical procedures are safe and highly effective. We will do everything we can to ensure you and your pet are comfortable and educated throughout the entire process. We only use the safest drugs at the lowest doses to minimize any potential complications. All pets are given pain relievers and sedatives to minimize the pain and stress of surgery both before and after the procedure. We use heated surgery tables and warm blankets for recovery to ensure comfort. For older, or high-risk pets, an intravenous catheter and fluids will be recommended. Rest assured that the staff here will do everything possible to ensure your pet’s safety and comfort.
We will conduct pre-anesthetic blood work prior to procedures to detect any underlying health probelms. We will also test for Heartworm/Lyme/Ehrlichia/Anaplasmosis in dogs or Leukemia and FIV (feline) in cats. Additionally, pets must be up to date with their vaccines before undergoing surgery. The night before surgery no food should be given after midnight. Your pet may have water overnight. Please drop off your pet for surgery between 7:30 and 8:30am. You will be asked to sign some pre-surgical and pre-anesthetic forms. Procedures typically take place between late morning and early afternoon. You will be given a phone call after the procedure with an update on how your pet’s procedure has gone and in some cases we will schedule a pick up time. You are always more than welcome to call any time to see how your pet is doing. Some surgical procedures require pets to stay overnight. We feel that quiet rest is crucial to the healing process during the first 24 hours after your pet’s procedure. When you pick up your pet a technician will go over home care instructions for your pet and schedule any follow up visits your pet may need.
All grooms include a bath, blow dry with warm air, ear plucking and cleaning, breed specific haircut or cut of your choice, and nail trim which includes hand filing with an emery board. Anal glands can be expressed for an additional fee. You must specify at drop off with a receptionist that you’d like that service done while your pet is here for grooming.
How do I book an appointment for grooming?
Booking an appointment for grooming is easy! Call us at 518-346-2030! Our reception team can book your pet’s appointment, determine if your pet needs any vaccines, and answer any questions you may have. We typically book 4 to 7 days out. During the holiday season, expect to book an appointment a few weeks out, we do keep a waiting list for cancelations during busy times. We do our very best to accommodate our client’s appointment needs.
What are the requirements for grooming?
We require that all pets be up to date with our hospital’s vaccine requirements for grooming. This is to ensure that all pets at our hospital are kept as safe as possible, including your furry friend!
Dogs: Current Rabies, Distemper and Bordetella (Kennel cough). We require the Bordetella vaccine every six months.
Cats: Current Rabies and Distemper vaccinations.
We are more than happy to update your cat or dog’s vaccines while they are with us. Please let us know when you make your appointment or when you’re checking in that your pet will need vaccines. It is our hospital policy that some services require an exam. An estimate is available upon request at every check-in. Full payment is required at the time of pick up.
When can I drop off and pick up?
Drop off hours are 7:30 AM – 9:00 AM, Monday – Friday. If you wish to speak with our groomer Lucy at drop off, please make sure you let us know when booking your appointment. We do not have a “start-to-finish” salon, meaning all of our grooms are dropped off in the morning, individually washed and dried, and groomed throughout the day. It is very important to us that you be on time for your appointment. This allows Lucy the time to admit each patient in the morning and to discuss your pet’s needs that day. Lucy likes to take the time to get to know all of her clients and their pets. It is important to her to build a relationship with each and every pet she works with. She keeps a record for every visit for each pet with notes about the haircut, coat condition, and demeanor. Lucy will schedule a time for you to pick your pet up when they are finished or ask you if it’s OK to call you when they are finished. If you are unable to make the pickup time given, your pet is welcome to stay with us for the day free of charge.
How much does grooming cost?
Our prices for grooming are based on breed, size, haircut, and condition of coat. We have a general price list based on breed; however, your grooming price could vary. Prices are before tax. We are happy to offer you a quote for grooming anytime.
What happens if my pet has mats?
Have you ever had a ponytail too tight, or your hair was bunched up and stuck together? A mat can feel the same way to your dog or cat. The constant pulling on the skin can cause sores. Untangling can be extremely painful for a pet, however, shaving mats off may be best for your pet. When it comes to matting, prevention is key. We highly recommend a regular schedule to keep your pet’s skin clean and free of matting.
What if my pet has behavioral or medical needs?
We are willing to work with dogs and cats that have a difficult time at the groomers. Please share with us any concerns that you have about your pet’s health or behavior, so we know ahead of time. Please let us know if your pet has issues with biting or anxiety. If your pet requires sedation or you think they may need sedation, please make Lucy and our receptionists aware. Sedation for grooming requires signed authorization with an exam and blood work. An estimate is provided for every pet requiring sedation. Full payment is required at the time of pick up.
Vaccinations are one of the most important preventative measures you can take for the health of your pet. Vaccines provide immunity against certain diseases or lessen the severity of others. It is important young animal receive their vaccines as their immune systems are not fully matured yet, Additionally, it is equally important that your pet receive booster vaccines as they age to maintain an acceptable level of immunity and stay protected. At River Road Animal Hospital our staff will make vaccines quick and painless for your pets.
1 in 3 pets go missing at some point over the course of their life. Take the first step to making sure your pet is found if this situation arises by getting them microchipped. Microchipping is a painless, quick and safe procedure that involves placing a tiny chip underneath your pet’s skin. This microchip is registered with your pet’s information and can be scanned by any veterinarian or animal shelter so that they can return your pet directly to you.
Regular check-up exams are important for pets at all life stages. Whether your pet is still growing, an adult or a senior, wellness exams are the best way to establish a baseline for your pet’s health or identify indications of future problems. We highly recommend bringing your pet in for preventative exams twice a year. Often times health problems that go undetected can become more serious issues when left untreated, so checkups are important even when your pet appears healthy.